We recognise the importance of these awards as they have particular significance for both guests and staff. At the Salthouse, we are totally committed to meeting and exceeding our guests expectations.
We are pleased to announce that we are the proud recipients of the following awards and accolades:
The AA identifies the highest performing hotel in Britain and Ireland as the AA Inspectors' Choice, denoted by Red Stars. This is the AA's supreme accolade, used to recognise hotels that stand out as the very best, regardless of style or size.
Robert Gough said: "We are delighted, for the fourth year running, for the Salthouse Harbour Hotel to have retained 4 AA Red Stars in the AA Inspectors' Choice Red Star Awards 2014/2015. Receiving such a prestigious award is a fantastic reflection on the team. It means even more to us as we know how well received this accolade is by our many supporters in Ipswich and Suffolk. Being just one of 3 hotels in Suffolk, to have this award is an honour for us as a family run business and for every member of the team who work for us to ensure we meet the criteria of consistent excellence in all areas of the hotel's operation and service."
TripAdvisors Certificate of Excellence recipients represent Top 10 percent of businesses listed on the World's largest travel site. The award celebrates hospitality excellence and is given only to establishments that consistently achieve outstanding traveller reviews on TripAdvisor.
The Travellers' Choice Award is the highest honour a hotel can receive from TripAdvisor, they are based on the reviews and opinions of our guests and we are delighted to have won.
The Salthouse Harbour Hotel were delighted to win the category 'Best Large Hotel' at the Enjoy England Awards for Excellence 2010, held at The West Wing, Ickworth on Thursday 4th November.
The Enjoy England Awards for Excellence are recognised as the premier awards for the tourism industry. The regional awards highlight the quality of the tourism industry in the eastern region (Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk).
Robert Gough said " We have just celebrated our first year of the New Salthouse Harbour Hotel and this is the best birthday present we could have received!"
The Salthouse was awarded the 4 Red Stars by the AA - their highest accolade - in September 2010 In their words, it means the hotel, "stands out as the very best in the UK and the Republic of Ireland, regardless of style".
Robert Gough said "staff and managers alike are delighted with this award. It only inspires us to further improve what we offer at the hotel!"
The Salthouse Harbour Hotel were delighted to win the category 'Best Large Hotel in Suffolk' at the Tourism in Suffolk Awards held at Trinity Park on Thursday 9th September. This award is aimed at hotels and townhouses with more than 35 bedrooms. The emphasis was on quality and impeccable standards of accommodation and service.
Robert Gough said "I am delighted that the hard work of the Salthouse team has been rewarded in this way. Awards mean nothing without our guests enjoying their stay, however it is nice to get a pat on the back from our industry every now and then!"
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