Work with us

FOOD & BEVERIDGE ASSISTANTS

The Salthouse Harbour Hotel are looking for experienced waiting staff to provide a high standard of service to our customers. Previous experience within hotels or restaurants is essential as well as a professional attitude and passion for the hospitality industry.

We are looking for fun, professional people to join our team so if you have a passion for the industry and feel you have the skills and experience to suit this role, please send a CV and brief covering letter to shane@salthouseharbour.co.uk

FULL TIME RECEPTIONIST

Required to join our professional award winning Reception team at the Salthouse Harbour Hotel.

We are looking for someone with a sparkling personality who can create a lasting impression and who has experience of working in a similar Front of House Receptionist role.  Excellent communication skills, both verbal and written, are essential, as is being computer literate and the flexibility to work both evenings and weekends on a rota basis. Other duties will include handling guests' requests appropriately, managing reservations and check-ins/outs using the computer system.

Overall you will be responsible for the smooth operation of the front desk, making sure customer service is of a high standard. 

If you would like to be part of a passionate team please send a brief covering letter and CV to kristina@salthouseharbour.co.uk

HOUSEKEEPER

We are looking for a Housekeeper assistant at the Salthouse Harbour Hotel.  Shifts are normally Mon – Fri 8.30am to 2pm, Saturdays 9am-2pm and Sundays 10am-4pm.

Full training will be given.

Responsibilities:

• Rooms – To prepare rooms and service as per standards of procedures manual
• Laundry - Assist Head Housekeeper maintaining laundry records
• Laundry – Assist with packing and unpacking laundry on a daily basis
• To ensure a helpful, courteous attitude at all times anticipating and caring for all guests needs
• To establish good working relationships with management and colleagues
• To ensure correct standards of attendance, appearance conduct and personal hygiene
• To ensure prompt and tactful attention to customer complaints and refer without delay
• To handle guests requests appropriately
• Ensure safe storage and use of chemicals
• To take charge of housekeeping keys within your responsibility
• To adhere to fire regulations as set out in the staff handbook
• To adhere to C.O.S.H.H regulations, as set out in the staff handbook
• To adhere to health and safety regulations, as set out in the staff handbook
• To follow lost property procedures, as set out in the staff handbook
• To report any suspicious circumstances or persons to the Duty Manager immediately
• To follow all rules and regulations as set out in the staff handbook

To apply please send your current CV to HousekeepingManager@salthouseharbour.co.uk

HOUSEKEEPING PORTER

We are looking to recruit a Housekeeping porter to join our team, who is capable of maintaining the high level of service expected by our guests.

A full driving licence is desired but not essential to this role. 

Duties include -

• To collect trays from rooms and take to the kitchen on a daily basis
• Laundry – Collecting laundry and taking to laundry room on daily basis
• Laundry – Packing and unpacking laundry on a daily basis
• Putting Housekeeping stock away
• Responsible for keeping the outside area swept, clean and tidy on a daily basis
• Assist Day Porters as required.
• To ensure a helpful, courteous attitude at all times anticipating and caring for all guests needs.
• To establish good working relationships with management and colleagues.
• To ensure correct standards of attendance, appearance conduct and personal hygiene.
• To ensure prompt and tactful attention to customer complaints and refer without delay.
• To handle guests requests appropriately.
• Ensure safe storage and use of chemicals.
• To take charge of housekeeping keys within your responsibility.
• To adhere to fire regulations as set out in the staff handbook.
• To adhere to C.O.S.H.H regulations, as set out in the staff handbook.
• To adhere to health and safety regulations, as set out in the staff handbook.
• To follow lost property procedures, as set out in the staff handbook.
• To report any suspicious circumstances or persons to the Duty Manager immediately.
• To follow all rules and regulations as set out in the staff handbook.
• Any reasonable duties required by the Duty Manager, General Manager or Head Housekeeper.

To apply for this role, please send a CV and covering letter to shane@salthouseharbour.co.uk