Summary of Privacy & Cookie Policy The Salthouse Harbour Hotel (Gough Hotels)

Introduction & Commitmen

Our website address is: https://goughhotel.up-dev.com.

The Salthouse Harbour Hotel, operated under Gough Hotels, is committed to respecting your privacy and handling personal data in accordance with UK GDPR. Guests may contact the Data Protection Lead at dataofficer@goughhotels.co.uk with any queries regarding the use or storage of their personal data.

personal data collected

The hotel may collect the following information:

• Full name
• Address
• Telephone number
• Email address
• Payment/card details
• Company name (if applicable)
• Car registration number
• Names of accompanying guests

Data may be provided directly by guests or via third-party booking platforms or travel agents.

Purpose of Data Processing

Personal data is used to:

• Manage and fulfil bookings
• Process payments
• Respond to enquiries and requests
• Send booking confirmations and communications
• Improve guest experience and services
• Meet legal, regulatory and accounting requirements
• Send marketing communications where consent is given

Group Bookings

For group bookings, certain booking details (such as names, arrival and departure dates, room types, and payment status) may be shared with the individual who made the reservation. Guests wishing to maintain privacy should make individual bookings.

Cookies & Website Tracking

• Types of cookies used:
• Functional cookies – remember preferences and support website features
• Performance cookies – analyse website usage and improve performance

Privacy Rights